B?n khng th? truy xu?t CDRs b?ng cch s? d?ng EMC ho?c ECP trong Exchange Server 2010 v Exchange Server 2013 cng t?n t?i mi tr?ng

D?ch tiu ? D?ch tiu ?
ID c?a bi: 2769371 - Xem s?n ph?m m bi ny p d?ng vo.
Bung t?t c? | Thu g?n t?t c?

Tri?u ch?ng

Gi? s? r?ng b?n di chuy?n m?t h?p th tr?ng ti e-khm ph t? Microsoft Exchange Server 2010 Microsoft Exchange Server 2013. Trong t?nh hu?ng ny, b?n khng th? truy xu?t b?n ghi chi ti?t cu?c g?i (CDRs) t? Bang iu khin Exchange Management (EMC), Exchange Management Shell (EMS) ho?c ?i Ngo?i t? Control Panel (ECP) trong Exchange Server 2010.

Cch gi?i quy?t khc

? kh?c ph?c v?n ? ny, s? d?ng trung tm qu?n l? Exchange (EAC) vo Exchange Server nm 2013 ? l?y cc CDRs.
  1. i ?n website sau c?a Microsoft ? m? EAC:
    https://<Exchange2013CAS>/ECP</Exchange2013CAS>
  2. k nh?p vo EAC b?ng cch s? d?ng ti kho?n ng?i qu?n tr?.
  3. Nh?p vo th thoai tin t?c th?i h?p nh?t, nh?p vo ..., v sau ch?n g?i s? li?u th?ng k ho?c ng?i s? d?ng Nh?t k? cu?c g?i? l?y CDRs (mn h?nh shot cho b?c ny ?c li?t k d?i y).

    Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
    Mn h?nh shot cho b?c ny

Thu?c tnh

ID c?a bi: 2769371 - L?n xem xt sau cng: 03 Thang Chin 2013 - Xem xt l?i: 2.0
p d?ng
  • Microsoft Exchange Server 2010 Coexistence
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
T? kha:
kbsurveynew kbtshoot kbexpertiseinter kbmt KB2769371 KbMtvi
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