Office 2013 suites using C2R shouldn't be installed side by side with Office 2003

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Article ID: 2769805
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Errors when installing Office 2013 C2R side by side with Office 2003

A side by side install of Office 2013 Click 2 Run (C2R) with Office 2003 is not recommended or supported. Installing Office 2013 C2R on a computer with Office 2003 proceeds without error. When you run Outlook 2003 it will show the following error:

OUTLOOK.EXE - Ordinal Not Found The ordinal 8626 could not be located in the dynamic link library C:\Program Files\Microsoft Office 15\Root\Office15\outlph.dll

You can run a Repair of 2003 (with Office 2013 still installed), however the repair of Outlook 2003 might cause errors when opening Office 2013 files. Additionally, add-ins and other applications that integrate with Microsoft Office programs may not work as expected.


Article ID: 2769805 - Last Review: November 9, 2012 - Revision: 4.0

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