Article ID: 2771078 - View products that this article applies to.
Consider the following scenario:
Sometimes, the horizontal scroll bar may freeze and you can no longer scroll in the Windows 8 Start Screen. And if you click, the click location is different from the cursor location.
This is a timing issue within Explorer.exe while it is trying to process a large number of scrolling or flicking commands.
Please choose one of the following options to mitigate this issue:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.