Lenovo ThinkPad Ultrabay Optical Drive (ODD) may not show Safe To Remove option on Windows 8

Article ID: 2771818 - View products that this article applies to.
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Summary

When using the Lenovo ThinkPad Ultrabay Optical Drive (ODD), the "Safely Remove Hardware" option may not appear in the system tray when using Windows 8. This can occur in the following cases:

-  Booting the system with the Ultrabay ODD inserted, but with no optical media present. 
OR
- After the system is booted, insert the Ultrabay ODD but with no optical media present.

If the optical media is present in the Ultrabay ODD device -- either on initial boot, or if the ODD is inserted after the system is started, the "Safely Remove Hardware" option will appear normally. However, if the optical media is inserted later, the "Safely Remove Hardware" prompt will not appear unless the ODD drive is reinserted with the optical media already present.

More information

This is a known problem in Windows 8.

If the optical media needs to be removed and the "Safely Remove" option does not appear, be sure there are no active write operations taking place to the optical media before the media is ejected. The user will be notified if there are any write operations in progress.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2771818 - Last Review: October 23, 2012 - Revision: 1.0
Applies to
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Windows 8
Keywords: 
KB2771818

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