Installation or upgrade of Reporting for System Center 2012 Operations Manager fails with error 0xffffffff

Article ID: 2771907 - View products that this article applies to.
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Symptoms

When installing or upgrading to System Center 2012 Operations Manager Reporting, a failure may occur and the following error is logged in OMReporting.log:

ExecNetFx: Error: The specified assembly is not installed.
ExecNetFx:  Error 0xffffffff: Command line returned an error.
ExecNetFx: failed to execute Ngen command (with error 0xffffffff): C:\Windows\Microsoft.NET\Framework64\v4.0.30319\ngen.exe uninstall "Microsoft.EnterpriseManagement.Core, Version=7.0.5000.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35", continuing anyway

In addition, OMReporting.log may show the following:

Error: :Application Monitoring reports publishing failed.: Threw Exception.Type: System.Web.Services.Protocols.SoapException, Exception Error Code: 0x80131501, Exception.Message: System.Web.Services.Protocols.SoapException: There is an error on line 45 of custom code: [BC30002] Type 'Microsoft.EnterpriseManagement.Presentation.Util.AntiXssEncoder' is not defined.
at Microsoft.ReportingServices.WebServer.ReportingService2005Impl.CreateReport(String Report, String Parent, Boolean Overwrite, Byte[] Definition, Property[] Properties, Warning[]& Warnings)
at Microsoft.ReportingServices.WebServer.ReportingService2005.CreateReport(String Report, String Parent, Boolean Overwrite, Byte[] Definition, Property[] Properties, Warning[]& Warnings)
Error: :StackTrace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.Reporting.Setup.ReportService.ReportingService2005.CreateReport(String Report, String Parent, Boolean Overwrite, Byte[] Definition, Property[] Properties)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportServices.ApplicationDiagnostics.ReportManager.PublishReport(FileInfo reportFile, String parent)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportServices.ApplicationDiagnostics.ReportManager.PublishReports(DirectoryParameter directoryParam)
at Microsoft.EnterpriseManagement.OperationsManager.Setup.ReportServices.ApplicationDiagnostics.ReportManager.RunActionForDirectory(Predicate`1 action, DirectoryInfo directory, String currentPath)
at Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.OMReportingProcessor.PublishAppDiagnosticsReports()
Error: :Error:Publishing App Diagnostics Reports failed.
Error: :FATAL ACTION: ConfigureReportingForInstall

Cause

This can occur if assembly Microsoft.EnterpriseManagement.Reporting.Code is present in C:\Windows\Assembly.

Resolution

To resolve this issue, complete the steps below:

1. Navigate to C:\Windows\Assembly
2. Find Microsoft.EnterpriseManagement.Reporting.Code
3. Right click on it and select uninstall
4. Restart the server and run the reporting installation again. This time it should succeed.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2771907 - Last Review: October 23, 2012 - Revision: 1.0
Applies to
  • Microsoft System Center 2012 Operations Manager
Keywords: 
KB2771907

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