Task Category information is not displayed correctly in Event Viewer on a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2772695 - View products that this article applies to.
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Symptoms

Assume that a computer is running an international version of Windows 7 or Windows Server 2008 R2. For example, the computer is running the Japanese version of Windows 7 or Windows Server 2008 R2. In this situation, the Task Category information in Event Viewer is displayed as a number that relates to the category of an event that occurs. For example, the information is displayed as (1).

Cause

This issue occurs because the event decode routine in the Wevtsvc.dll file does not fall back to a LANGID neutral value when the routine cannot format a message in a particular language.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.1.760 0.21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
Wevtsvc.dll6.1.7600.213581,088,00031-Oct-201204:55x86
Wevtsvc.dll6.1.7601.221481,088,00031-Oct-201204:35x86
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For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Wevtsvc.dll6.1.7600.213581,648,64031-Oct-201205:42x64
Wevtsvc.dll6.1.7601.221481,646,59231-Oct-201205:29x64
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For all supported IA-64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Wevtsvc.dll6.1.7600.213582,903,04031-Oct-201204:48IA-64
Wevtsvc.dll6.1.7601.221482,903,55231-Oct-201204:41IA-64
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File nameX86_0399401cc250d670196c7b1a1ed53b7e_31bf3856ad364e35_6.1.7600.21358_none_e33be7a89f71d444.manifest
File versionNot applicable
File size696
Date (UTC)31-Oct-2012
Time (UTC)07:40
PlatformNot applicable
File nameX86_2ae5a636ec2a8cc694d353a32a7b3d20_31bf3856ad364e35_6.1.7601.22148_none_7c709ef66a68c292.manifest
File versionNot applicable
File size696
Date (UTC)31-Oct-2012
Time (UTC)07:40
PlatformNot applicable
File nameX86_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7600.21358_none_dd47a6fc8d2f796b.manifest
File versionNot applicable
File size40,903
Date (UTC)31-Oct-2012
Time (UTC)05:32
PlatformNot applicable
File nameX86_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7601.22148_none_df38d3ee8a4dc966.manifest
File versionNot applicable
File size40,903
Date (UTC)31-Oct-2012
Time (UTC)05:07
PlatformNot applicable
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Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameAmd64_9a9af52111b9230612727dd68b7d083a_31bf3856ad364e35_6.1.7600.21358_none_c9bc3941b7d4e7a8.manifest
File versionNot applicable
File size700
Date (UTC)31-Oct-2012
Time (UTC)07:40
PlatformNot applicable
File nameAmd64_c8465407de9c276ee2c51927f8fc22a7_31bf3856ad364e35_6.1.7601.22148_none_515a4a0e89725ef8.manifest
File versionNot applicable
File size700
Date (UTC)31-Oct-2012
Time (UTC)07:40
PlatformNot applicable
File nameAmd64_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7600.21358_none_39664280458ceaa1.manifest
File versionNot applicable
File size40,907
Date (UTC)31-Oct-2012
Time (UTC)06:20
PlatformNot applicable
File nameAmd64_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7601.22148_none_3b576f7242ab3a9c.manifest
File versionNot applicable
File size40,907
Date (UTC)31-Oct-2012
Time (UTC)06:02
PlatformNot applicable
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Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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File nameIa64_4569e85131992ce71146c5f667a8fcc8_31bf3856ad364e35_6.1.7601.22148_none_73ab5f038d6a84ab.manifest
File versionNot applicable
File size698
Date (UTC)31-Oct-2012
Time (UTC)07:40
PlatformNot applicable
File nameIa64_89828d012d0a36c03ecc49ec9333e8f2_31bf3856ad364e35_6.1.7600.21358_none_7b60e03089dcbf63.manifest
File versionNot applicable
File size698
Date (UTC)31-Oct-2012
Time (UTC)07:40
PlatformNot applicable
File nameIa64_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7600.21358_none_dd494af28d2d8267.manifest
File versionNot applicable
File size40,905
Date (UTC)31-Oct-2012
Time (UTC)06:25
PlatformNot applicable
File nameIa64_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7601.22148_none_df3a77e48a4bd262.manifest
File versionNot applicable
File size40,905
Date (UTC)31-Oct-2012
Time (UTC)06:07
PlatformNot applicable
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Properties

Article ID: 2772695 - Last Review: December 14, 2012 - Revision: 3.0
Applies to
  • Windows 7 Service Pack 1
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2772695

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