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Adding a large application package via the Management Server console on App-V v5 fails with "Timeout expired"

Article ID: 2778019 - View products that this article applies to.

Symptoms

In Microsoft Application Virtualization (App-V) v5, adding a large application package (e.g., Visual Studio 2010) using the Management Server console fails with the following error:

There were problems interacting with the database on the server. The error was: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

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Cause

This issue occurs because the package import operation exceeded the database timeout period.

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Resolution

To resolve this issue, increase the DatabaseCommandTimeout value by performing the following steps:

1. Navigate to the following directory:

%systemdrive%\Program Files\Microsoft Application Virtualization Server\ManagementService

2. Open the Web.config file using Notepad and increase the following value:

3. Attempt to add the package again using the Management Server. If the import operation fails, continue to increase the DatabaseCommandTimeout value until the operation succeeds.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

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