OL2000: Integrated File Management (IFM) Cause Views to Corrupt

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Article ID: 277823 - View products that this article applies to.
This article was previously published under Q277823
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SYMPTOMS

When you use Outlook Integrated File Management (IFM), the views may corrupt and Outlook may stop responding.

CAUSE

This problem occurs when the Views.dat file reaches a size between 175 and 220 kilobytes (KB).

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English-language version of this fix should have the following file attributes or later:

Component:

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File nameVersion
Outllib.dll9.00.0000.4527

STATUS

Microsoft has confirmed that this is a problem in Microsoft Outlook 2000.

MORE INFORMATION

The following are the symptoms of the view corruption:
  • Details is not set as the default view for folders.
  • The views that you set for folders have been changed to other views.
  • Outlook stops responding.

Properties

Article ID: 277823 - Last Review: October 21, 2013 - Revision: 3.4
APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe KB277823

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