Addins for Office programs may be registered under the \Wow6432Node

Article ID: 2778964 - View products that this article applies to.
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Summary

If you have a 32-bit version of Office installed on a 64-bit version of Windows, add-ins that are registered under HKEY_LOCAL_MACHINE will be registered under the \Wow6432Node subkey. For example:

HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\office\Outlook\Addins

This is important to remember if you are troubleshooting problems in your Office programs and you need to disable add-ins. If you are not modifying the correct registry data (because you do not realize you are running 32-bit Office on a 64-bit version of Windows), then your changes will not change the add-in behavior.

More information

COM add-ins register themselves in the Windows Registry under either the HKEY_CURRENT_USER or HKEY_LOCAL_MACHINE hives. But, if you are using a 64-bit version of Windows, the subkey under HKEY_LOCAL_MACHINE will vary depending on the bitness of your Office installation. Please see the following table for the correct registry location for the different combinations of 32-bit/64-bit versions of Office and Windows.

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Window bitnessOffice bitnessCOM add-in registry location under HKEY_LOCAL_MACHINE
32-bit32-bit HKEY_LOCAL_MACHINE\Software\Microsoft\Office\<application>\Addins
64-bit 64-bitHKEY_LOCAL_MACHINE\Software\Microsoft\Office\<application>\Addins
64-bit 32-bitHKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\<application>\Addins
32-bit 64-bit It is not possible to install a 64-bit version of Office on a 32-bit version of Windows

Note: If you have a 64-bit version of Windows, add-ins that register themselves under HKEY_CURRENT_USER are not affected by this nuance.

Use the following steps to determine the bitness of Windows you are using.
  • Windows 7
    1. Click Start, right-click Computer and then click Properties.
    2. Note the bitness of Windows next to System type under System.
  • Windows 8
    1. Press Window + X.
    2. Click System.
    3. Note the bitness of Windows next to System type under System.

Use the following steps to determine the bitness of Office you are using.

  • Office 2010
    1. Start an Office program.
    2. On the File tab, click Help.
    3. Note the bitness next to the version number in the right-side of the Help section.

  • Office 2013
    1. Start an Office program.
    2. On the File tab click Account (click Office Account in Outlook).
    3. In the right-pane, click About <program>.
    4. Note the bitness next to the version number in the About <program> dialog box.

Properties

Article ID: 2778964 - Last Review: September 4, 2013 - Revision: 3.0
Applies to
  • Microsoft Outlook 2013
  • Microsoft Word 2013
  • Microsoft Excel 2013
  • Microsoft Outlook 2010
  • Microsoft Word 2010
  • Microsoft Excel 2010
  • Microsoft Office Outlook 2007
  • Microsoft Office Word 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Outlook 2003
  • Microsoft Office Word 2003
  • Microsoft Office Excel 2003
Keywords: 
KB2778964

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