Article ID: 2779064 - View products that this article applies to.
On a computer that is running Windows 7, you receive the following error message:
When this issue occurs, you cannot connect to Internet.
Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding
To troubleshoot this problem, try one or more of the following methods.
Method 1: Restart the routerRemove the power cord from the router. After all lights on the router have gone out, wait at least 10 seconds, and then reconnect the power cord to the router.
Method 2: Configure the TCP/IP settingsConfigure the TCP/IP settings. To do this, follow these steps:
Method 3: Use the Ipconfig command-line toolUse the Ipconfig command-line tool. To do this, follow these steps:
General information about the Ipconfig commands
Article ID: 2779064 - Last Review: November 14, 2012 - Revision: 1.0
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