WD2000: Word Stops Responding After You Update TOC Field in Master Document

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Article ID: 277909 - View products that this article applies to.
This article was previously published under Q277909
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SYMPTOMS

When you update a table of contents in a Microsoft Word 2000 master document, you receive no error message and Word stops responding (hangs).

CAUSE

This behavior may occur if you insert a single subdocument into a master document more than one time, and then update the table of contents field (TOC) in the master document.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Microsoft Word 2000 Security Update: Macro Vulnerability.

Properties

Article ID: 277909 - Last Review: February 28, 2014 - Revision: 2.2
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix kboffice2000sp3fix KB277909

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