How to restore Outlook Bar shortcuts in Outlook 2000 and in Outlook 2002

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Article ID: 278030 - View products that this article applies to.
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SUMMARY

Microsoft Outlook Bar shortcuts are retained in the folder shortcuts file (.fav) files. You may be able to restore this information from another e-mail profile.

Restoring a .fav file from another e-mail profile may not be desirable if you are not using the same Personal Folders (.pst) file or Microsoft Exchange mailbox. Any shortcuts that point to a folder that does not exist in the current .pst file or Exchange mailbox do not work.

MORE INFORMATION

Use the following steps to restore your Outlook Bar shortcuts:
  1. Find the location and names of the current .fav files.
  2. Rename the current .fav file.
  3. Copy the original .fav file to the current .fav file location.
  4. Rename the original .fav file to the same name as the current .fav file.
  5. Start Outlook and click No if prompted.
NOTE: For the purpose of this article, the current .fav file is the file that Outlook is currently using for the profile into which you want to import the Outlook Bar shortcuts. The original .fav file is the file that contains the Outlook Bar shortcut information that you want to restore.

How to Find the Location of the Current .fav Files

  1. Click Start, point to Find, and then click Files or Folders.
  2. In the Named box, type *.fav.
  3. In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.
  4. Note the name and folder location of the files that are listed.

How to Rename the Current .fav File

  1. Right-click the current .fav file, and then click Rename.
  2. Replace the .fav extension with the .old extension, and then press ENTER.

How to Copy the Original .fav File to the Current .fav File Location

  1. Right-click the original .fav file, and then click Copy.
  2. Navigate to the location of the current .fav file.
  3. Click Edit, and then click Paste.

How to Rename the Original .fav File to the Same Name As the Current .fav File

  1. Right-click the original .fav file that you pasted, and then click Rename.
  2. Rename the file to the name of the current .fav file that you noted in the "How to Find the Location of the Current .fav Files" section.

Start Outlook and click No if prompted

  1. Start Outlook.
  2. Click No when you receive the following prompt:
    The location messages are delivered to has changed for this user profile. To complete this operation, you may need to copy the contents of the old Outlook folders to the new Outlook folders. For information about how to complete the change of your mail deliver location, see Microsoft Outlook Help.

    Some of the shortcuts on the Outlook Bar may no longer work. Do you want Outlook to recreate your shortcuts? All shortcuts you have created will be removed.

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Article ID: 278030 - Last Review: January 27, 2006 - Revision: 4.0
APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbhowto KB278030

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