Article ID: 2781106 - View products that this article applies to.
Consider the following scenario:
Unable to access the computer <computername>
Make sure that this computer is on the network, has remote administration enabled, and is running the "Plug and Play" and "Remote Registry" services
The error was: Access is denied
Note: Other various errors may occur depending on if you are connecting from Windows 8 or Windows 7 client computer.
This problem occurs because Remote access to the Plug and Play (PNP) RPC interface has been removed in Windows 8 and Windows Server 2012.
Previously, a Windows 7-based computer could connect to a Windows Server 2008 R2 computer. Access to Device Manager on a remote computer is "read-only." You cannot make any changes to devices or their settings.
To open Device Manager on a remote computer
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2781106 - Last Review: November 6, 2012 - Revision: 3.0
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