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Article ID: 278269 - Last Review: April 12, 2007 - Revision: 3.4

How to Obtain Office 2000 SP-2 on CD-ROM in North America only

View products that this article applies to.

This article was previously published under Q278269

SUMMARY

This article explains how to download and install the Microsoft Office 2000 Service Pack 2 (SP-2) from the Microsoft Tools on the Web site. The following topics are included:

System Requirements
What Office 2000 SP-2 Does
What Office 2000 SP-2 Does Not Do
How to Download and Install Office 2000 SP-2
Files Contained in the Sp2upd.exe Download
How to Use Command-Line Switches When You Install Office 2000 SP-2
How to Verify That the Update Is Successful
Log Files Created During SP-2 Installation
How to Obtain Office 2000 SP-2 on CD-ROM

Note Installation of this service pack is not customizable. All parts of the service pack will be installed.

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MORE INFORMATION

System Requirements

Before you start downloading and installing Office 2000 SP-2, make sure that your computer meets the following system requirements:

In order to install Office 2000 SP-2, your Office 2000 installation needs to be at the SR-1/SR-1a level. If you try to install the SP-2 Update and your computer is not at the SR-1/SR-1a level, you receive the following error message:
Microsoft Office 2000 edition is not at the SR-1 level.

This update can only be applied to Microsoft Office 2000 SR-1 products.
Please update all of your Office 2000 products to the SR-1 level and then reapply this update.
For additional information about how to obtain and install the SR-1/SR-1a update, click the following article number to view the article in the Microsoft Knowledge Base:
245025 (http://support.microsoft.com/kb/245025/ ) OFF2000: How to Obtain and Install Office 2000 SR-1/SR1a Update
You must have your original Office 2000 CD-ROMs available. Please do not start the Office 2000 SP-2 update process unless you have your Office 2000 CD-ROMs.
The CD1 update requires a minimum of 15 MB of free space on your hard disk.
To run Office 2000 SP-2, you need adequate space on the computer hard disk to store the compressed files, temporary files, and updated Office files. The expanded and temporary files are placed in a Windows temporary folder and are removed after the update is complete. The size of the update depends on whether your computer is running a single Office program or the entire Office 2000 SR-1 Premium CD1.

The approximate size of the Sp2upd.exe download is 9 MB.

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What Office 2000 SP-2 Does

Office 2000 SP-2 is designed to update your Office 2000 programs and supporting files. The following Microsoft programs can be updated by Office 2000 SP-2:

Microsoft Office 2000 Premium Edition, Professional Edition, Standard Edition, and Small Business Edition
All standalone Microsoft Office 2000 programs, including Microsoft Excel 2000, Microsoft Word 2000, Microsoft Outlook 2000, Microsoft Access 2000, Microsoft PowerPoint 2000, Microsoft FrontPage 2000, and Microsoft Access RunTime 2000

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What Office 2000 SP-2 Does Not Do

Office 2000 SP-2 does not update any of the following:

Administrative installations of Microsoft Office 2000. If you need to update an administrative installation, you must obtain a special version of Office 2000 SP-2 that is designed specifically for administrative installations. For additional information about how to obtain the SP-2 AdministrativeUpdate, click the following article number to view the article in the Microsoft Knowledge Base:
278272 (http://support.microsoft.com/kb/278272/ ) OFF2000: How to Obtain and Apply the SP-2 Update to Administrative Installations
Installations of Microsoft Office 2000 that were created by using an administrative installation. If you installed Office 2000 from an administrative installation, contact your system administrator before you install Office 2000 SP-2. After your system administrator installs the special SP-2 Update for administrative installations, the administrator can instruct you in how to update your installation of Office 2000 to the SP-2 level.
Internet Explorer.
Microsoft Publisher 2000.
Microsoft PhotoDraw 2000.
Microsoft Office 2000 Language Pack files. Your existing Language Pack files should work correctly with Office 2000 SP-2; however, when SP-2 versions of the Language Packs become available, you should obtain and install them.
Non-English versions of Office 2000. Do not use the English version of Office 2000 SP-2 to update non-English versions of Office 2000. Non-English versions of Office 2000 SP-2 will be made available as they are completed.

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How to Download and Install Office 2000 SP-2

Note The following steps require Internet connectivity until you reach step 4, when you can disconnect from the Internet.

To start downloading and installing Office 2000 SP-2, browse to the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=96DF48A9-7638-429E-816E-35F16F6528CA&displaylang=EN (http://www.microsoft.com/downloads/details.aspx?FamilyID=96DF48A9-7638-429E-816E-35F16F6528CA&displaylang=EN)
Click Download Now!. Click Save this program to disk, and then click OK.
Click Save to save the Sp2upd.exe file to the selected folder.
In Windows Explorer, double-click Sp2upd.exe.
If you are prompted to install Office 2000 SP-2, click Yes.
Click Yes to accept the License Agreement.
Insert the Office 2000 CD-ROM when you are prompted to do so, and then click OK.
When you receive a message indicating that installation was successful, click OK.

Note Office 2000 SP-2 is also available on the Microsoft Office Resource Kit Toolbox Web site at the following address:

http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm#offsp2 (http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm#offsp2)

Click the preceding link, and then click the link for Sp2upd.exe to download Office 2000 SP-2 for computers where Office was installed from CD-ROM.

Note If your computer is running Microsoft Windows 95 or Microsoft Windows 98 with user profiles enabled, each user of the computer must install the SR-1/SR-1a Update when they are logged on, using their profile.

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Files Contained in the Sp2upd.exe Download

If you download Sp2upd.exe and manually extract the files by using a command line similar to the following

C:\Downloads\Sp2upd.exe /c /t:C:Sp2files

the following files will be listed in the C:\Sp2files folder:

Excel.msp
Frontpg.msp
Locale.msp
Msaccess.msp
Msgr2en.msp
Mso9.msp
Off9misc.msp
Ohotfix9.exe
Outlook.msp
Powerpnt.msp
Readme.txt
Vbe6.msp
Winword.msp
Word6cnv.msp

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How to Use Command-Line Switches When Installing Office 2000 SP-2

The switches for Sp2upd.exe are the standard IExpress package switches. However, Ohotfix9.exe, contained in the Sp2upd.exe download, also has its own switches, which can be passed to Ohotfix9.exe through the IExpress package command line.

To create a verbose Windows Installer log file (with the default hotfix file name in the default OfficeHotfix folder), use the following command line:

SP2UPD.EXE /C:"OHOTFIX9.EXE /v"

Note The Ohotfix9.exe detection log file, "OFFICE 2000 SR-1 HOTFIX(####).LOG", is created as well.

To apply the SP2 update in completely silent mode, use the following command line:

path\sp2upd.exe /q /c:"ohotfix9.exe /q /c"

This command line is useful in circumstances where an administrator is pushing out the update by using a technology such as Systems Management Server or does not want users to have the ability to cancel the application of the update.

The other command-line switches for the Office 2000 SP-2 update include the following.


   Switch      Function
   ----------------------------------------------------------------------

   /t          Sets the title in the dialog box displayed when the SP-2
               update is finished or when it is canceled. If you pass a
               title with spaces on the command line with Sp2upd.exe, 
               use double quotation marks around the string. For example:

                  <PATH>\SP2UPD.EXE /C:"OHOTFIX9.EXE /T ""MY NEW TITLE"""

   /q          Quiet UI mode. Silent, with no user interface. If you 
               want a completely silent installation, you must 
               include /q for Sp2upd.exe, as in the following:

                  <PATH>\SP2UPD.EXE /Q /C:"OHOTFIX9.EXE /Q"

   /r          Reduced UI mode. You see the final "success" dialog box 
               and any error messages.

   /c          Extracts and copies the files in the IExpress package to 
               the OfficeHotfix folder. This can be used in situations
               where the files are needed after a restart to complete
               patching. This must be passed through the IExpress 
               command line. For example:

                  SP2UPD.EXE /C:"OHOTFIX9.EXE /C /V"

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How to Verify That the Update Is Successful

To verify that the installation of the update was successful, view the version number displayed in the About dialog box in any of the Office programs. To do this, click About <program name> on the Help menu in any of the Office programs.

The following table lists the different version numbers for each of the Office programs.

   Office Program            Version in "About" Dialog Box
   -------------------------------------------------------

   Microsoft Access          (9.0.4402 SR-1)
   Microsoft Excel           (9.0.4402 SR-1)
   Microsoft FrontPage        4.0.2.4426
   Microsoft Outlook         (9.0.0.4527)
   Microsoft PowerPoint      (9.0.4527)
   Microsoft Word            (9.0.4402 SR-1)

Note The version numbers displayed in the About dialog box always contain SR-1 after Office 2000 SP-2 has been successfully applied.

Alternatively, you can compare the version numbers of the files listed in the following table with the same files on your hard disk. These version numbers are visible when Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me) is running on your computer.

   File              Version
   -----------------------------

   bjablr32.dll      1.0.3.27
   bjlog32.dll       3.2.0.26
   bjsrch32.dll      1.0.3.27
   cag.exe           5.2.1.405
   cdo.dll           5.5.2652.65
   chapi3t1.dll      1.1.0.4130
   contab32.dll      9.0.0.4506
   emablt32.dll      1.0.3.27
   emsabp32.dll      5.5.3142.0
   emsmdb32.dll      5.5.3144.0
   emsui32.dll       5.5.3141.0
   envelope.dll      9.0.0.4201
   excel.exe         9.0.0.4430
   exsec32.dll       5.5.3143.0
   fp4awec.dll       4.0.2.4022
   fpeditax.dll      4.0.2.4426
   frontpg.exe       4.0.2.4426
   graph9.exe        9.1.0.4207
   mimedir.dll       9.0.0.4005
   msaccess.exe      9.0.0.4506
   msmapi32.dll      5.5.3145.0
   mso9.dll          9.0.0.4402
   msonsext.dll      9.0.0.4105
   msowc.dll         9.0.0.4309
   Mspst32.dll       5.5.3138.0
   Msqry32.exe       9.0.0.4430
   oladd.fae         9.0.0.3731
   omi9.dll          5.5.3134.0
   omint.dll         5.5.3134.0
   outex.dll         8.30.3145.0
   outllib.dll       9.0.0.4527
   outllibr.dll      9.0.0.4527
   photoed.exe       3.0.1.1
   powerpnt.exe      9.0.0.4527
   pstprx32.dll      9.0.4525.0
   rm.dll            9.0.0.4307
   sendto9.dll       9.0.0.4201
   vbe6.dll          6.0.89.67
   winword.exe       9.0.0.4527
   wrd6ex32.cnv      2000.3.16.0
   ww9intl.dll       9.0.0.4527

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Log Files Created During Office 2000 SP-2 Installation

As with any post SR-1/SR-1a update, Office 2000 SP-2 creates log files in the \Temp\OfficeHotfix folder. The log files have names similar to the following:

OFFICE 2000 SR-1 HOTFIX(####).LOG
OFFICE 2000 SR-1 HOTFIX(####)_MSIEXEC.LOG

where #### is a four-digit number starting at 0001. These numbers are incremented by 1 each time that you run a post-SR-1 update. The first log file is created by OHOTFIX9.EXE, and the second log file is created by the Windows Installer. These matching pairs of Setup and Windows Installer log files have the same number (####) in the log file names, so you can quickly pair them up.

Because Office 2000 SP-2 log file names are just like any post SR-1 update log file, it will not be readily apparent which log files belong to your SP-2 update installation. The most logical way to identify Office 2000 SP-2 log files is the number (####) in the log file names. The highest numbered pair belongs to the latest post SR-1 update installation, so if you run only Office 2000 SP-2, these are the correct log files. However, the definitive way to identify the SP-2 log files is to open the OHOTFIX9.EXE log file, OFFICE 2000 SR-1 HOTFIX(####).LOG, and look at the second line in the log file. By default, the OHOTFIX9.EXE log file contains the following string on the second line:

Command line: /c /t "Microsoft Office SP-2"

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How to Obtain Office 2000 SP-2 on CD-ROM (in North America only)

Microsoft Office 2000 SP-2 can also be obtained free of charge on CD-ROM in North America.

You can order this CD-ROM in North America from the following Microsoft Web site:
http://office.microsoft.com/downloads/2000/SP2upd.aspx (http://office.microsoft.com/downloads/2000/SP2upd.aspx)
You can also obtain Office 2000 SP-2 on CD-ROM in North America by calling the Microsoft Order Desk at (800) 360-7561.

For your convenience, this CD-ROM contains the following updates: