Article ID: 2783242 - View products that this article applies to.
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You sign in to the Office 365 portal in Office 365, and then you try to access the Exchange Admin Center. However, the Exchange Admin Center isn't displayed on the page as expected. Instead, you experience the following symptoms:
Access to the Exchange Admin Center is processed as a separate sign-in. By default, credentials from the existing web browser session are used to access the Exchange Admin Center. If the current browser session was used to access the Exchange Control Panel in Office 365, the Exchange Control Panel is displayed again when an administrator accesses the Exchange Admin Center in Office 365. This behavior occurs even if the administrator who had previously signed in explicitly signed out of the Exchange Control Panel.
Use a new web browser session when you sign in to Office 365. To do this, do one of the following:
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