You cannot perform a cross-premises search in a mailbox in an Exchange Server 2010 hybrid environment

Article translations Article translations
Article ID: 2783776 - View products that this article applies to.
Expand all | Collapse all

Symptoms

When you perform a cross-premises search in a mailbox in a Microsoft Exchange Server 2010 hybrid environment, the search operation fails intermittently.

Cause

This issue occurs because the mailbox encounters a storage transient exception.

Resolution

To resolve this issue, install the following update rollup:
2746164 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2783776 - Last Review: February 12, 2013 - Revision: 1.0
Applies to
  • Microsoft Exchange Server 2010 Service Pack 2, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB2783776

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com