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Article ID: 2784566 - View products that this article applies to. SymptomsThe Microsoft Exchange RPC Client Access service crashes on a Microsoft Exchange Server 2010 Mailbox server. Additionally, the following Event ID 4999 is logged in the Application log: Log Name: Application CauseThis issue is caused by a MAPI_E_CORRUPT_DATA error that occurs when the Exchange Server 2010 Mailbox server tries to process a certain property. Then, the Exchange RPC Client Access service crashes because it cannot handle the MAPI_E_CORRUPT_DATA error. ResolutionTo resolve this issue, install the following update rollup: 2746164
(http://support.microsoft.com/kb/2746164/
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Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2 StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Properties |
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