Browser compatibility introduced with Microsoft Dynamics CRM 2011 Update Rollup 12 and later versions

Article ID: 2784954 - View products that this article applies to.
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Microsoft Dynamics CRM 2011 Update Rollup 12 or the December 2012 Service Update has introduced additional browser compatibility for Firefox, Chrome, and Safari.

Browser flexibility will apply to all functions within Microsoft Dynamics CRM for both end users and administrators alike. The list of devices, operating systems and specific browser versions is detailed in the table below.


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PlatformInternet ExplorerFirefoxChromeSafari
Windows XPVersion 7* and 8Latest VersionLatest VersionNot Supported
Windows VistaVersion 7, 8, and 9Latest VersionLatest VersionNot Supported
Windows 7Version 8, 9, and 10Latest VersionLatest VersionNot Supported
Windows 8Version 10 for the desktop**Latest VersionLatest VersionNot Supported
Windows 8.1IE 11 - Not SupportedLatest VersionLatest VersionNot Supported
Apple OS X 10.7 (Lion)Not SupportedNot SupportedNot SupportedLatest Version
Apple OS X 10.8 (Mountain Lion)Not SupportedNot SupportedNot SupportedLatest Version

*Internet Explorer 7 is not supported for Microsoft Dynamics CRM Online. Windows XP users must use Internet Explorer 8 for Microsoft Dynamics CRM Online. 

**Internet Explorer 10 compatibility is limited to the desktop browser and does not extend to the touch-based version. 

***Windows RT is not currently supported. 

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2784954 - Last Review: March 31, 2014 - Revision: 11.0
Applies to
  • Microsoft Dynamics CRM 2011
Keywords: 
kbmbsmigrate kbsurveynew KB2784954

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