Browser compatibility with Microsoft Dynamics CRM 2011

This article lists the browser compatibility for the Firefox, Chrome, and Safari web browsers in Microsoft Dynamics CRM 2011 Update Rollup 12 and higher.

Applies to:   Microsoft Dynamics CRM 2011
Original KB number:   2784954

Microsoft Dynamics CRM 2011 Update Rollup 12 introduced additional browser compatibility for the Firefox, Chrome, and Safari web browsers.

Note

Support with Microsoft Dynamics CRM 2011 and Microsoft Edge is not available.

Browser flexibility applies to all functions within Microsoft Dynamics CRM for both users and administrators. The following table lists the devices, operating systems, and specific browser versions that are affected.

Platform Internet Explorer Firefox Chrome Safari
Windows XP Not supported Not supported Not supported Not supported
Windows Vista Version 7*, 8, and 9 Latest version Latest version Not supported
Windows 7 Version 8, 9, 10, and 11 Latest version Latest version Not supported
Windows 8 Version 10 Latest version Latest version Not supported
Windows 8.1 Version 11 Latest version Latest version Not supported
Windows 10 Version 11 Latest version Latest version Not supported
Apple OS X 10.7 (Lion) Not supported Not supported Not supported Latest version
Apple OS X 10.8 (Mountain Lion) Not supported Not supported Not supported Latest version

Important

Microsoft Dynamics CRM 2011 Update Rollup 17 introduced compatibility with Internet Explorer 11 when it runs in Windows 7, Windows 8.1 or Windows 10. This includes the following supported configurations:

  • The web application when it runs in Internet Explorer 11 on a Windows 7-based, Windows 8.1 based or Windows 10-based computer
  • Microsoft Dynamics CRM for Outlook (CRM 2011 client) when you run Office 2013 in Windows 8.1

Windows RT is not currently supported.