XADM: Exchange 2000 Setup Fails and Security Vulnerability

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Article ID: 278523 - View products that this article applies to.
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SYMPTOMS

When you set up Microsoft Exchange 2000 Server or Exchange 2000 Enterprise Server (hereafter referred to collectively as Exchange 2000), a special account is created that was previously used to facilitate the processing of event synchronization scripts. The account name is EUSER_EXSTOREEVENT, and the password is set to a simple hard-coded password. If you attempt to deploy Exchange 2000 in environments with complex password requirements, you may experience failures during Setup, and you may receive the following error message:
[14:22:18] bad member index -1 CAtomBaseMDB::ScCreateStoreEventAccount (K:\admin\src\udog\exsetdata\components\server\a_basemdb.cxx:290) Error code 0XC00703E5 (997): Overlapped I/O operation is in progress.

CAUSE

The Setup failure is caused because the hard-coded password does not meet the password complexity requirements in some environments. You will experience this failure when you attempt to install an affected version of Exchange 2000 (see the "Status" section for version details) on a domain controller or member server with a strong password policy enabled.

RESOLUTION

Before You Run Setup

To minimize the security risk that this account represents, manually create an account that uses the same name, EUSER_EXSTOREEVENT, before you run Setup, and give the account a password that meets the password complexity requirements of your company. During installation, Setup will detect that this account already exists and will not attempt to create it or change the password.

When You Install Exchange 2000 on a Member Server

Create the account as a disabled local user account. The following steps outline how to create an account in the local account database:
  1. Start the Computer Management MMC snap-in by clicking Start, pointing to Programs, pointing to Administrative Tools, and then clicking Computer Management on the member server that Exchange 2000 will be installed on.
  2. Expand the Local Users and Groups container, and then click the Users container.
  3. On the Action menu, click New User.
  4. In the New User dialog box, fill in the following information:
    Username: EUSER_EXSTOREEVENT
    Password: A password that meets you company's complexity policy
  5. Click to select the Account is disabled check box, and then click Create.

When You Install Exchange 2000 on a Domain Controller

Create the EUSER_EXSTOREEVENT account in Active Directory, and then disable the account. The following steps outline how to create an account in Active Directory:
  1. Start the Active Directory Users and Computers MMC snap-in by clicking Start, pointing to Programs, pointing to Administrative Tools, and then clicking Active Directory User and Computers on the domain controller for the domain in which Exchange 2000 will be installed.
  2. Click the Users container.
  3. On the Action menu, click New, and then click User.
  4. In the New User dialog box, fill in the following information:
    Full Name: EUSER_EXSTOREEVENT
    User Logon Name: EUSER_EXSTOREEVENT
  5. Click Next.
  6. Provide a password that meets your company's password complexity policy, and then confirm it.
  7. Click to select the Account is disabled check box.
  8. Click Next, and then click Finish to create the specified account.

After Setup

Manual Procedure

After you complete Exchange 2000 Setup, Microsoft recommends that you delete this account to minimize the potential security risk that the well-known account represents. If you are using this account for other reasons, at a minimum, reset the account password to ensure the security of this account.

Tool to Automate Procedure

As an alternative to the manual process described above, you can obtain the following tool from the following link to automatically correct this security vulnerability: The following file is available for download from the Microsoft Download Center:
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Download
Download Q278523engi.exe now
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
  • This tool requires the currently logged-on user to have either Administrator privileges to the local computer for member servers, or Domain Administrator privileges for domain controllers. This tool extracts itself into the C:\Temp folder. After it has been extracted, follow the directions outlined after the extraction is complete.
  • For member servers: This tool searches the local account database, and deletes the account in question. Microsoft recommends that you run the utility from each member server on which Exchange 2000 has been installed.
  • For a domain controller with Exchange 2000 installed: Run this utility on a domain controller. It deletes the account from Active Directory. In environments with multiple domain controllers, this account may continue to exist on other domain controllers until Active Directory replication has completed.
IMPORTANT: This tool only deletes the account in question. It does not prevent the original setup error from occurring. You must still follow the manual process of creating, and then disabling the account before you run Setup to avoid the setup error. After Setup is complete, you can manually delete this account or remove it using the tool provided.

STATUS

Microsoft has confirmed that this is a problem in Exchange 2000. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

The following Exchange 2000 installation media are affected by this vulnerability:
  • Exchange 2000 Server CDs without "Rev A" printed on the CD on the line below the Part No. (see upper right quadrant)
  • Exchange 2000 Enterprise Server CDs without "Rev A" printed on the CD below the Part No. (see upper right quadrant)
  • Exchange 2000 Server and Exchange 2000 Enterprise Server included with the October 2000 Select CD shipment
For the Exchange 2000 evaluation edition, and as another method to test for this vulnerability, please use the Filever.exe tool, available with Exchange 2000, to check the version of Exsetdata.dll. If the version is equal to 6.0.4417.5, you are affected by the vulnerability.

Example of Filever.exe usage:
CD drive\Support\Utils\I386>filever \setup\i386\exsetdata.dll
If the resulting output contains the following version number (in bold below), you are affected by this vulnerability:
-r--- W321   DLL ENU     6.0.4417.5 shp   2,507,024 08-16-2000 exsetdata.dll
In addition, Exchange 2000 Service Pack 1 includes an additional check for this account and if detected, it will delete the account.

MORE INFORMATION

This account represents a security vulnerability if you deploy Exchange 2000 because the account name is well known. In the released version of Exchange 2000, this account is no longer necessary to process event scripts, and should be deleted after Setup is completed.

You can find the Frequently Asked Questions (FAQ) regarding this vulnerability and the patch at the following Microsoft Web site:
http://www.microsoft.com/technet/security/bulletin/fq00-088.mspx

Properties

Article ID: 278523 - Last Review: October 21, 2013 - Revision: 5.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
Keywords: 
kbnosurvey kbarchive kbbug kberrmsg kbfix kbgraphxlinkcritical KB278523

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