Article ID: 278556 - View products that this article applies to.
This article was previously published under Q278556
When you use Microsoft Office PowerPoint 2003 or PowerPoint 2002 for Windows to open a PowerPoint 2001 for Mac presentation that contains movie objects, the movie objects are missing. For example, you see the following caption rather than the bitmap poster frame image:
QuickTime and a <codec name> decompressor are needed to see this pictureIf you double-click this caption, you receive the following message:
The linked multimedia file is unavailable. Do you want to locate it yourself?
This issue results from differences in the two operating systems. When you insert a movie file into a PowerPoint 2001 for Mac presentation, the location of the movie file is represented by something similar to the following:
"HARD DRIVE:Movies:Quicktime:Movie_File"The same movie file location in PowerPoint 2003 or Microsoft PowerPoint 2002 for Windows would be similar to:
To work around this behavior, re-insert the movie objects using PowerPoint 2003 or PowerPoint 2002 for Windows, making sure that the movie files are located in the same folder as the presentation.
To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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