Event ID 7001 Is Logged in the System Event Log

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Article ID: 278658 - View products that this article applies to.
This article was previously published under Q278658
Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.
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SYMPTOMS

Your system may record the following event in the system event log:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 11/1/2000
Time: 12:18:01 PM
User: N/A
Computer: Server
Description:
The TCP/IP NetBIOS Helper Service depends on the NetBIOS over TCP/IP service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

CAUSE

This behavior can occur because NetBIOS over Transmission Control Protocol/Internet Protocol (TCP/IP) is disabled.

RESOLUTION

To resolve this behavior, you must enable NetBIOS over TCP/IP, by performing the following steps:

  1. Open Device Manager.
  2. On the View menu, click to select the Show hidden devices check box.
  3. Double-click Non-Plug and Play Drivers.
  4. Double-click NetBIOS over Tcpip.
  5. In the Device usage box, click Use this device (enable).

When you restart the system, the server may take longer to restart. If this behavior occurs, go to the following registry key:

HKey_Local_Machine/System/CurrentControlSet/Services/Netlogon/DependOnService

Double-click DependOnService and in the multi-string editor add the following value (if it is not already present):

LanmanServer

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

If Microsoft Exchange is installed on the computer, the following errors may also be recorded in the system event log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7003
Date: 11/1/2000
Time: 12:18:12 PM
User: N/A
Computer: Server
Description:
The Microsoft Active Directory Connector service depends on the following nonexistent service: LanmanServer

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7003
Date: 11/1/2000
Time: 12:18:12 PM
User: N/A
Computer: Server
Description:
The Microsoft Exchange System Attendant service depends on the following nonexistent service: LanmanServer

Properties

Article ID: 278658 - Last Review: February 28, 2007 - Revision: 3.5
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbbrowse kberrmsg kbprb KB278658

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