Active Directory Management Agent Logs an "ACCESS_VIOLATION" Error

View products that this article applies to.

This article was previously published under Q278717

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SYMPTOMS

The Active Directory Management Agent may logs the following error:

ERR_00 03ac 00/10/03 10:00:19.172 (AD-MA_VIAService_process_event)
Exception
ACCESS_VIOLATION at address 0x1054104;
Call stack:
0x01054104
0x028dcbe6
0x028dd3e6
0x0109d377
0x0108ba31
0x7800248d
0x77e837cd

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RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next version of Microsoft Metadirectory Services that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

   Date        Time    Size       File name
   ----------------------------------------------
   11/02/2000  09:01p    159,232  Cdir_ad.dll
   11/02/2000  09:01p    872,960  Cdir_ln.exe
   08/25/2000  09:35p  1,375,232  Importt.exe
   09/15/2000  06:03p    896,000  Mmshashtool.exe
   08/25/2000  09:35p  1,503,744  Replica.exe
   09/15/2000  06:02p  1,126,912  Viaserver.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

The QFE patch that is associated with this article is superceded by Q285852.exe. To access the fix that is referred to in this article, please refer to Q285852.exe:

285852 (http://support.microsoft.com/kb/285852/EN-US/ ) Replacement QFE for MMS 2.2

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