Article ID: 2788366 - View products that this article applies to.
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Am I using Office 365 after the service upgrade?
Consider the following scenario. You have a hybrid configuration of Exchange Online in Microsoft Office 365 pre-upgrade and your on-premises Microsoft Exchange environment. In addition to the Microsoft Exchange 2010 hybrid server, your on-premises organization contains Microsoft Exchange 2003 mailbox servers, Microsoft Exchange 2007 mailbox servers, or both kinds of servers. You migrated mailboxes directly from Exchange 2003 or Exchange 2007 to Office 365 pre-upgrade by using the New-MoveRequest Windows PowerShell command.
In this scenario, you try to enable remote archiving for the migrated mailboxes by using either the on-premises Exchange Management Console (EMC) or Windows PowerShell through the Exchange Management Shell. However, you experience these symptoms:
This problem occurs because, when Exchange 2003 or Exchange 2007 mailboxes are migrated, the msExchVersion property isn't updated correctly to indicate that archiving can be enabled on these mailboxes in a hybrid deployment. The Enable-RemoteMailbox cmdlet only works on mailboxes that contain Exchange 2010 mailbox property values.
To work around this problem, manually change the value of the msExchVersion property by using Active Directory Service Interfaces Editor (ADSI Edit).
Warning This procedure requires ADSI Edit. Using ADSI Edit incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems that result from the incorrect use of ADSI Edit can be resolved. Use ADSI Edit at your own risk.
To change the value of the msExchVersion property to 44220983382016 for the Exchange 2003 and Exchange 2007 mailbox, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem will be fixed in a future release of Office 365.
Still need help? Go to the Office 365 Community
Article ID: 2788366 - Last Review: October 9, 2013 - Revision: 8.0
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