Two Windows 8 boot entries appear during Refresh your PC repair process

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Article ID: 2788405 - View products that this article applies to.
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Summary

When the Windows 8 repair feature "Refresh your PC" is started from any location other than within Windows, a second Windows 8 tile is displayed on the Boot Options menu during the first reboot after the Refresh process is started. This is expected and selecting either of the two tiles will allow the process to complete and will not cause any negative effects.

More information

When Windows Recovery Environment (Windows RE) is booted from a source that is not linked with the currently installed OS, Windows RE is unable to verify the Boot Configuration Data (BCD) boot entry for the current Windows installation. As a result, a new BCD entry is created for the Refresh process. On the first reboot of the Refresh process, two boot entries will be present in the BCD store for the same instance of Windows 8. As the Refresh completes and Windows boots into the refreshed environment, Windows is able to determine which BCD entry is needed and the duplicate entry is removed.

Example Scenarios:

Boot from the Windows 8 installation media:
Confirm Regional settings
Select "Reapir your computer"
Select "Troubleshoot"
Select "Refresh your PC"
Click Next
Select "Windows 8"
Click Refresh

At this point the Refresh process begins. On the next reboot two tiles for the Windows 8 installation will appear as boot options. Selecting either will allow the refresh process to continue. On the next reboot the default configuration of no boot menu appearing will be restored.

Boot from Reapir USB Flash Drive or on Disk Windows Recovery Enviroment.
Select keyboard layout
Select "Troubleshoot"
Select "Refresh your PC"
Click Next
Select "Windows 8"
Click Refresh

At this point the refresh process begins. On the next reboot two tiles for the Windows 8 installation will appear as boot options. Selecting either will allow the refresh process to continue. On the next reboot the default configuration of no boot menu appearing will be restored.


NOTE: This issue does not occur if the Windows Recovery Environment associated with the Windows 8 installation is used. Examples of ways to accessing this environment is choosing to boot to Windows RE from within Windows, or if Windows is unable to boot it will automatically boot to the Windows RE environment associated with the currently installed OS.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2788405 - Last Review: December 10, 2012 - Revision: 2.0
Applies to
  • Windows 8
  • Windows 8 N
  • Windows 8 Pro
  • Windows 8 Pro N
  • Windows 8 Enterprise
  • Windows 8 Enterprise N
Keywords: 
KB2788405

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