Article ID: 279118 - View products that this article applies to.
This article was previously published under Q279118
When you attempt to use an MS-DOS prompt to copy or move files to a CD-R or CD-RW drive for staging, you may receive an "Access denied" error message.
This issue can occur because the MS-DOS subsystem is not coded to redirect files from the CD-R drive or the CD-RW drive to the staging area.
To resolve this issue, use either of the following methods to copy or move items for staging:
To work around this issue, use a command prompt to move the items manually to the CD staging area, which is located in the following folder:
%SystemDrive%\Documents and Settings\Username\Local Settings\Application Data\Microsoft\CD Burning
The same issue occurs when you attempt to copy files to a generic CD-ROM drive.
Contact us for more help
Connect with Answer Desk for expert help.