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Article ID: 279118 - Last Review: January 15, 2006 - Revision: 1.2

Error Message "Access Denied" When Using MS-DOS Prompt to Move Files

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This article was previously published under Q279118
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SYMPTOMS

When you attempt to use an MS-DOS prompt to copy or move files to a CD-R or CD-RW drive for staging, you may receive an "Access denied" error message.
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CAUSE

This issue can occur because the MS-DOS subsystem is not coded to redirect files from the CD-R drive or the CD-RW drive to the staging area.
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RESOLUTION

To resolve this issue, use either of the following methods to copy or move items for staging:
  • Start Windows Explorer, and then click and drag the items to the CD-R or CD-RW drive.

    -or-
  • Right-click the files, point to Send To, and then click Writable CD.
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WORKAROUND

To work around this issue, use a command prompt to move the items manually to the CD staging area, which is located in the following folder:
%SystemDrive%\Documents and Settings\Username\Local Settings\Application Data\Microsoft\CD Burning
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STATUS

This behavior is by design.
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MORE INFORMATION

The same issue occurs when you attempt to copy files to a generic CD-ROM drive.
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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Keywords: 
kbenv kbprb KB279118
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