Article ID: 2791422 - View products that this article applies to.
When you try to open Miisclient.exe in the Microsoft Azure Active Directory Sync installation folder, you get the following error message:
Unable to connect to the Synchronization Service.
Some possible reasons are:
1) The service is not started
2) Your account is not a member of a required security group.
See the Synchronization Service documentation details.
This issue occurs for one of the following reasons:
To resolve this issue, log off from and then log back on to the computer. If this issue persists after you log off and then log back on, follow these steps:
Still need help? Go to the Office 365 Community
(http://community.office365.com/)website or the Azure Active Directory Forums
Article ID: 2791422 - Last Review: July 9, 2014 - Revision: 12.0