Article ID: 2792178 - View products that this article applies to.
When you try to Install Microsoft Office 2013, you receive the following error message:
Microsoft Office encountered an error during setup.
Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error: -1073422308)
This issue occurs when you try to install a Windows Installer (MSI)-based version of Office 2013 on a computer on which the computer manufacturer has already installed a version of Microsoft Office 2013.
To resolve this issue, uninstall the existing version of Microsoft Office. To do this, follow the steps for the version of Windows that you are running.
Article ID: 2792178 - Last Review: December 14, 2012 - Revision: 1.0
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