Article ID: 279223 - Last Review: January 29, 2007 - Revision: 3.2

You receive two "Error 1904: Module <filename> failed to register" error messages when you install or reinstall Office 2000

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WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
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SYMPTOMS

When you install or reinstall Microsoft Office 2000, you may receive the following two error messages:
Error 1904: Module C:\Program Files\System\Ole DB\MSDAORA.DLL failed to register. HResult -2147024865. Contact your support personnel
followed by:
Error 1904: Module C:\Program Files\System\Ole DB\MSRCLR40.DLL failed to register. HResult -2147023729. Contact your support personnel
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CAUSE

Your computer has mismatched Microsoft Data Access Components (MDAC) files or a damaged MDAC installation.
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RESOLUTION

To resolve this problem, download the latest Microsoft Data Access Components (MDAC) version.

You can download the latest MDAC version from the Microsoft.com Download Center. To do this, follow these steps:
  1. Visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=78cac895-efc2-4f8e-a9e0-3a1afbd5922e (http://www.microsoft.com/downloads/details.aspx?FamilyID=78cac895-efc2-4f8e-a9e0-3a1afbd5922e)
  2. In the Change Language list, select the appropriate language, and then click Go.
Note MDAC 2.8 is also installed when you install Windows XP Service Pack 2 (SP2). If your operating system is Microsoft Windows XP, you may choose to install Windows XP SP2 instead of following the steps to download the latest MDAC version. To install Windows XP SP2, visit the following Microsoft Web site:
http://support.microsoft.com/xpsp2getinstall (http://support.microsoft.com/xpsp2getinstall)

For more information about Windows XP SP2, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/sp2/default.mspx (http://www.microsoft.com/windowsxp/sp2/default.mspx)
If you still experience the problem after you download and install the latest version of MDAC, you may have to remove and reinstall MDAC by using the Microsoft Component Checker.

For more information about remove MDAC and ihow to install the current version of MDAC by using the Component Checker, click the following article number to view the article in the Microsoft Knowledge Base:
307255  (http://support.microsoft.com/kb/307255/ ) Component Checker: Diagnose problems and reconfigure MDAC installations
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REFERENCES

For more information about the Error 1904 error message, click the following article number to view the article in the Microsoft Knowledge Base:
237294  (http://support.microsoft.com/kb/237294/ ) Error 1904 during Office 2000 Setup
For more information about troubleshooting MDAC installation issues, click the following article number to view the article in the Microsoft Knowledge Base:
232060  (http://support.microsoft.com/kb/232060/ ) How to MDAC Setup troubleshooting guide
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APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
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Keywords: 
kbtshoot kbsetup kberrmsg kbprb KB279223
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