OFF2001: Submenus Do Not Appear in Office 2001 with PICTify 1.5 Running

If PICTify 1.5 is installed and you try to access a submenu in one of the Office programs listed at the beginning of this article, the submenu does not appear.

The following are examples of submenus where this behavior occurs:

• Send To (on the File menu)
• Toolbars (on the View menu)
• Break (on the Insert menu)
• AutoText (on the Insert menu)
• Picture (on the Insert menu)
• HTML Object (on the Insert menu)
• Macro (on the Tools menu)

This problem can occur if PICTify 1.5 is running when you attempt to work in an Office 2001 program.

To resolve this problem, remove or disable PICTify 1.5 from within the active Control Panel in the System folder.

This problem occurs when you use Microsoft Office version 2001 and PICTify version 1.5.

For additional information about problems with menus or submenus, click the following article number to view the article in the Microsoft Knowledge Base: For additional information about extension conflicts with Office 2001 for Mac, click the article number below to view the article in the Microsoft Knowledge Base: The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.