Select the product you need help with

The Live Meeting Conferencing Add-In does not create scheduled conferences or meetings when you use the Microsoft Outlook 2013 Calendar

Article ID: 2792567 - View products that this article applies to.

Symptoms

You use either of the following two separate conference server configurations that the Live Meeting Conferencing Add-In recognizes:

Lync Server conferencing services
Live Meeting Service conferencing services

For Lync Server conferences in Microsoft Outlook 2013

You use either the Schedule a Live Meeting or the Schedule a Conference Call options from the Conferencing tab in the Calendar.

For Live Meeting Service conferences in Microsoft Outlook 2013

You use either the Schedule a Live Meeting or the Schedule a Conference Call options from the Service tab on the Calendar in Live Meeting.

In either server configuration, you receive the following Microsoft Office Live Meeting error:

An error occurred while executing the command. If this error persists, please contact your Live Meeting administrator.

Note This issue occurs when you use either the 32-bit or 64-bit version for Microsoft Office 2013.

Back to the top | Give Feedback

Cause

This issue is caused by the design of the 32-bit or 64-bit version of the Live Meeting Conferencing Add-In.

Back to the top | Give Feedback

Workaround

To work around this issue and use the Schedule a Live Meeting or Schedule a Conference Call feature in the Live Meeting Conferencing Add-In, follow these steps:

Use the Outlook 2013 navigation bar to select Mail.
Click the Outlook 2013 Conferencing or Live Meeting Service tab.
Use the Schedule a Live Meeting or the Schedule a Conference Call options, as appropriate for your situations.

Back to the top | Give Feedback