The Live Meeting Conferencing Add-In does not create scheduled conferences or meetings when you use the Microsoft Outlook 2013 Calendar

Article translations Article translations
Article ID: 2792567 - View products that this article applies to.
Expand all | Collapse all

Symptoms

You use either of the following two separate conference server configurations that the Live Meeting Conferencing Add-In recognizes: 
  • Lync Server conferencing services
  • Live Meeting Service conferencing services
For Lync Server conferences in Microsoft Outlook 2013

You use either the Schedule a Live Meeting or the Schedule a Conference Call options from the Conferencing tab in the Calendar. 

For Live Meeting Service conferences in Microsoft Outlook 2013

You use either the Schedule a Live Meeting or the Schedule a Conference Call options from the Service tab on the Calendar in Live Meeting.  

In either server configuration, you receive the following Microsoft Office Live Meeting error:
An error occurred while executing the command. If this error persists, please contact your Live Meeting administrator.
Note This issue occurs when you use either the 32-bit or 64-bit version for Microsoft Office 2013.

Cause

This issue is caused by the design of the 32-bit or 64-bit version of the Live Meeting Conferencing Add-In.

Workaround

To work around this issue and use the Schedule a Live Meeting or Schedule a Conference Call feature in the Live Meeting Conferencing Add-In, follow these steps:
  1. Use the Outlook 2013 navigation bar to select Mail.
  2. Click the Outlook 2013 Conferencing or Live Meeting Service tab.
  3. Use the Schedule a Live Meeting or the Schedule a Conference Call options, as appropriate for your situations.


More information

Use the following link to download the latest version of the Live Meeting Conferencing Add-In:
Download the Conferencing Add-in for Microsoft Office Outlook

Properties

Article ID: 2792567 - Last Review: December 18, 2012 - Revision: 1.0
Applies to
  • Microsoft Office Live Meeting 2007
Keywords: 
kbsurveynew KB2792567

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com