Article ID: 2792859 - View products that this article applies to.
Consider the following scenario:
In this scenario, it is possible that you may only see four Windows 8 app tiles on the Windows 8 Start screen instead of an expected larger number. Rebooting Windows 8 does not resolve the issue.
The Windows 8 Start screen builds its initial tile layout on the first App Resolver scan when Explorer starts up for the first time. If anything prevents the App Resolver from successfully scanning or if a provisioned app fails to install correctly, this will trigger the policy logic and result in a defaul Start screen layout with only four tiles.
To resolve this issue, manually create a new user account. The expected number of titles should then correctly appear on the Start screen after first logon.
For more information on how to create a new user account, click on the follwing link:
Create a user account
For more information on how to troubleshoot Windows 8 apps, click on the following link:
What to do if you have problems with an app:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2792859 - Last Review: December 10, 2012 - Revision: 2.0
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