XADM: Information Store Crash in EcLookupMemberCache in Low Memory Conditions

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Article ID: 279287 - View products that this article applies to.
This article was previously published under Q279287
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SYMPTOMS

The Exchange 2000 Server information store may stop unexpectedly (crash). The crash may occur in EcLookupMemberCache under low memory conditions.

CAUSE

A memory allocation failed and an attempt was made to free a local variable.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: Information Store

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File nameVersion
Store.exe6.0.25.4418

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

MORE INFORMATION

Stack back trace may look similar to the following:
ChildEBP RetAddr  Args to Child
5e91ef20 005a2857 00000000 1397cba8 150f2e98 store!FreeDSVal+0x5d
5e91ef3c 005a2caf 136ca63c 00000000 00000000 store!EcLookupMemberCache+0x187
5e91ef8c 005a78c8 00000000 5e91f070 00000000 store!EcIsMemberOfDL+0xba
5e91efbc 005e6d2b 5e91f020 15f8cad0 5e91f070 store!EcCompareProps+0xd9
5e91efe4 0046ee3e 00000064 00000409 5e91f020 store!OMSGTWIR__EcCompareProps+0x2d
5e91f03c 0046ecab 13e887f8 00000409 5e91f070 store!TWIR__EcRestrictProperty+0x2ea
5e91f068 0046ebf8 00000000 00000409 5e91f08c store!TWIR__EcRestrictHier+0x235
5e91f094 005a6e2e 13c3fb88 00000409 5e91f0b8 store!TWIR__EcRestrictHier+0x78
5e91f0c0 0046ebf8 139abc20 00000409 5e91f0e4 store!TWIR__EcRestrictHier+0x125
5e91f0ec 004743ca 1446ce08 00000409 5e91f124 store!TWIR__EcRestrictHier+0x78
5e91f110 004c67db 1446ce08 00000000 00000409 store!TWIR__EcRestrictEx+0x4d
5e91f12c 006264eb 1446ce08 00000409 5e91f17c store!TWIR__EcRestrict+0x20
5e91f3cc 0044d1cf b7136a70 00000409 b7bac010 store!EcDoDeliveryRules+0x4c5
5e91f448 0044a53e b7136a70 00000409 b7bac010 store!EcDoPrivateFolderRules+0x2d2
5e91f67c 0042d39f 5e91f77c 5e91f73c 5e91f7a4 store!OMSG__EcDeliver+0x558
5e91fab0 0042c9bd 5e91fb40 ffffffff 00000000 store!EcLocallyDeliverMsg+0x1433
5e91fad0 60edacb9 5e91fb40 ffffffff 00000000 store!EcDoLocalDeliveryOp+0x4d
5e91faec 60eda474 0001fe5a 5e91fb40 ffffffff EXSMTP!CMdbLogon__HrDoLocalDelivery+0x2f
5e91fca8 60ed9c40 0000f806 27b65080 5e91fcf8 EXSMTP!COmsgWrapper__HrDoLocalDelivery+0x470
5e91ff10 60ed4270 7c4a182c 1a74a4e8 7c4a182c EXSMTP!misfnDoLocalDelivery+0x2f6
				

Properties

Article ID: 279287 - Last Review: October 21, 2013 - Revision: 1.4
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix kbqfe kbhotfixserver KB279287

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