Article ID: 279501 - Last Review: January 29, 2007 - Revision: 2.1 WD97: Error Message When You Scroll in Document That Contains TableThis article was previously published under Q279501 SYMPTOMS
When you are using page layout view and are paging up and down in a document, you receive an error message similar to the following:
The instruction at '0x30323c9a" referenced memory at "0x00000000". The memory could not be "read".
CAUSE
The error message results from Word causing an access violation. This problem can occur when the following conditions are all true:
RESOLUTION
To resolve the problem described in this article, obtain
and install the latest Microsoft Word 97 update from
the following Microsoft Web site:
http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx
(http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx)
IMPORTANT NOTE: Microsoft Word 97 post-service
release fixes are cumulative. The latest update contains
all of the fixes since Service Release 2. If you install
the latest update for Word 97, you do not need to install
any other updates after Service Release 2.For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base: 265374
(http://support.microsoft.com/kb/265374/EN-US/
)
WD97: Post Service Release Fixes for Word 97
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem is fixed in the latest Word 97 update.
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