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Configuration Manager Management Points collocated with clients fail after installing Windows Management Framework 3.0 and running Client Health Evaluation

Article ID: 2796086 - View products that this article applies to.

Symptoms

Daily, System Center 2012 Configuration Manager Management Points (MPs) that are collocated with the client will fail, returning HTTP 500s to calling clients. This occurs after the Client Health Evaluation task runs and reinstalls the client. Inspection of the CCMEval.log will show entries similar to the following:

Loading manifest file: C:\Program Files\SMS_CCM\CcmEval.xml
Successfully loaded ccmeval manifest file.
Begin evaluating client health rules.
Successfully retrieved all client health checks.
Evaluating health check rule {4AB7D77D-3BB0-4EAB-BEFD-7C0F7DA10296} : Verify WMI service exists.
Evaluating health check rule {518C0699-03F8-4F38-85C4-4D319EAEFC05} : Verify/Remediate WMI service startup type.
Evaluating health check rule {7F4B6E15-2221-455B-9615-93C379E470D5} : Verify/Remediate WMI service status.
Evaluating health check rule {A81778B5-9A1E-4A52-9C6E-6939CEFAA118} : WMI Repository Integrity Test.
Windows has an improper shutdown before the latest start up at 20121218093732.000000-000
Evaluating health check rule {14E6774A-1795-4E09-B17D-B6F36A124205} : WMI Repository Read/Write Test.
Failed to delete class 'CIM_ClassDeletion' (80041002)
Failed to delete class 'CIM_ClassCreation' (80041002)
Failed to delete class 'CIM_ClassModification' (80041002)
Failed to delete class 'CIM_ClassIndication' (80041002)
Failed to delete class 'CIM_InstCreation' (80041002)
Failed to delete class 'CIM_InstModification' (80041002)
Failed to delete class 'CIM_InstDeletion' (80041002)
Failed to delete class 'CIM_InstIndication' (80041002)
Failed to delete class 'CIM_Indication' (80041002)
Failed to delete class 'MSFT_ExtendedStatus' (80041002)
Failed to delete class 'MSFT_WmiError' (80041002)
Failed to delete class 'CIM_Error' (80041002)
Fail to delete namespace (root\cimv2\ccm2) (0x80041002)
Checking WMI repository for feature General failed
WMI check failed
Windows has an improper shutdown before the latest start up at 20121218093732.000000-000
Stopped the service 'ccmexec' successfully
Stopped dependent services for service 'winmgmt' successfully
Stopped the service 'winmgmt' successfully
Attempting to launch repository repair.
Attempting to remediate client or client prerequisite installation.
Client or client prerequisite installation remediation succeeded.
Failed to delete class 'CIM_ClassDeletion' (80041002)
Failed to delete class 'CIM_ClassCreation' (80041002)
Failed to delete class 'CIM_ClassModification' (80041002)
Failed to delete class 'CIM_ClassIndication' (80041002)
Failed to delete class 'CIM_InstCreation' (80041002)
Failed to delete class 'CIM_InstModification' (80041002)
Failed to delete class 'CIM_InstDeletion' (80041002)
Failed to delete class 'CIM_InstIndication' (80041002)
Failed to delete class 'CIM_Indication' (80041002)
Failed to delete class 'MSFT_ExtendedStatus' (80041002)
Failed to delete class 'MSFT_WmiError' (80041002)
Failed to delete class 'CIM_Error' (80041002)
Fail to delete namespace (root\cimv2\ccm2) (0x80041002)
Checking WMI repository for feature General failed
WMI check failed
Result: Remediation Failed, ResultCode: 304, ResultType: 202, ResultDetail: root\cimv2\ccm2#CCMEVALPARAMSEP#20121218093732.000000-000

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Cause

This issue can be seen if Windows Management Framework 3.0 KB 2506143 has been installed within your System Center 2012 Configuration Manager RTM environment. The System Center 2012 Configuration Manager RTM client is not compatible with Windows Management Framework 3.0. During the daily Client Health evaluation, CCMEval.exe mistakenly finds the WMI repository to be corrupted and thus calls for a rebuild and reinstalls the client. The rebuild of the repository by CCMEval causes loss of MP specific information, methods, etc., from WMI which as a result causes the MP to fail.

System Center 2012 Configuration Manager Service Pack 1 will provide official support for Windows Management Framework 3.0 so is not impacted by this issue.

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Resolution

The recommended action is to apply System Center 2012 Configuration Manager SP1 to your environment. For System Center 2012 Configuration Manager RTM environments, you can work around the issue by setting the following registry value to True on the impacted clients:

HKLM\SOFTWARE\Microsoft\CCM\CcmEval\NotifyOnly

With this registry value set to True, the client will still run the evaluation task daily and incorrectly report that the WMI repository is corrupt but will not call for the repository rebuild or the daily client reinstall.

If the Management Point is already failing as a result of the evaluation being run, the MP will need to be uninstalled and reinstalled to get it back online.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

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