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XL2000: JPN: Excel Quits Unexpectedly If You Delete Data in Cell

Article ID: 279673 - View products that this article applies to.

This article was previously published under Q279673

NOTE: The information in this article applies to the Japanese version%3 of Microsoft Excel.

SYMPTOMS

If you delete existing data in a cell and then press the TAB key or ENTER, the pointer blinks in a cell, you receive an error message (access violation), and Excel quits unexpectedly.

NOTE: The specific error message that you receive depends upon your operating system.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367

(http://support.microsoft.com/kb/276367/EN-US/ )

OFF2000: How to Obtain the Latest Office 2000 Service Pack

The Japanese version of this fix should have the following file attributes or later:

   Date       Time     Version     Size       File name        Platform
   --------------------------------------------------------------------
   12/07/2000  11:23p  0.0.0.0000  1,718,956  EXCEL.msp        x86
   12/07/2000  11:50p  0.0.0.0000  4,306,000  EXCEL_Admin.msp  x86

After the hotfix is installed, the following files will have the listed attributes or later:

   Date       Time     Version     Size       File name        Platform
   --------------------------------------------------------------------
   12/07/2000  12:26a  9.0.0.4806  7,155,757  excel.exe        x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

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