Article ID: 2796988 - View products that this article applies to.
During the installation of Windows 8 or Windows Server 2012, the setup may fail after prompting for Language and Keyboard selections. Additionally, you may receive the following error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
This problem can occur if the supplied product key does not match the media that is being used to install Windows. The supplied product key may be in an unattended file, in the EI.CFG file, in the PID.txt file or in the firmware of the BIOS. Windows 8 OEM machines ship with the product key in the firmware, and if that product key does not match the media then you will see the error message from above.
For example: Installing a Windows Server 2012 on a Windows 8 OEM machine is likely to cause this problem.
To resolve this problem, use one of the following methods that applies to the scenario:
When installing Windows 8 and Window Server 2012, setup.exe uses the following priority logic for product keys:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2796988 - Last Review: October 17, 2013 - Revision: 2.0
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