System Center 2012 Virtual Machine Manager SP1 cannot create a VM in the cloud that has an underscore in the name

Article ID: 2798911
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Symptoms

Using System Center 2012 Virtual Machine Manager SP1 to create or clone a new virtual machine to the cloud and place it on a Citrix XenServer host with a virtual machine name that has an underscore character ( _ ) in it causes the VMM console to crash with the following error:

Cannot place virtual machine <VMName> in cloud <CloudName> due to insufficient cloud resources.

If there already is a VM in the cloud that has an underscore ( _ ) in its name, then the create or clone operation succeeds. 

Cause

This is a known issue.

Resolution

Before creating or cloning a VM with an underscore ( _ ) in its name to a cloud with Citrix XenServer hosts, ensure that there is already at least one virtual machine in the cloud that has an underscore ( _ ) in its name. For example, this can be done by creating a VM in the cloud with the Citrix XenServer hosts without an underscore ( _ ) in its name and then renaming the virtual machine to include the underscore ( _ ). 
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2798911 - Last Review: January 15, 2013 - Revision: 1.0
Keywords: 
KB2798911

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