Article ID: 2800730 - View products that this article applies to.
When the App-V 5.0 Management console is installed on a drive other than the C: drive, launching the console may fail and generate the following error message:
HTTP Error 500.19 - Internal Server Error
Module IIS Web Core
Handler Not yet determined
Error Code 0x80070005
Config Error Cannot read configuration file due to insufficient permissions
Config File \\?\E:\Program Files\Microsoft Application Virtualization Server\ManagementService\web.config
This occurs due to invalid NTFS permissions on the drive hosting the App-V 5.0 Management Service INSTALLDIR directory.
To resolve this issue, give the local computers Users group Read & execute, List folder contents and Read permissions to the root of the drive the hosts the App-V Management consoles INSTALLDIR directory. The INSTALLDIR parameter can be found referencing the following registry key:
The local computer User group contains the following users by default:
Local Administrator Account
NT AUTHORITY\Authenticated users (S-1-5-11)
NT AUTHORITY\INTERACTIVE (S-1-5-4)
After updating the permissions on the drive that hosts the INSTALLDIR directory, either stop and start the Microsoft App-V Management Service website in IIS or issue an IISRESET.
Process Monitor can be used to troubleshoot these types of issues.
Process Monitor v3.03: http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2800730 - Last Review: January 16, 2013 - Revision: 2.1