Article ID: 280116 - Last Review: January 29, 2007 - Revision: 2.5

"This program has performed an illegal operation and will be shut down" error message when you crop an image in Photo Editor

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This article was previously published under Q280116
NOTE: The information in this article applies to the Japanese version%3 of Microsoft Office 2000.
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SYMPTOMS

In Photo Editor, when you crop a small area of an image, you receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
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CAUSE

This problem occurs when all of the following conditions are true:
  • Photo Editor is installed on Microsoft Windows Millennium Edition (Me).
  • A printer or the Adobe PDF writer is installed on your computer.
  • CM is selected as the measurement unit in Photo Editor.
  • You select a very small area of an image to crop.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367  (http://support.microsoft.com/kb/276367/EN-US/ ) OFF2000: How to Obtain the Latest Office 2000 Service Pack
The Japanese version of this fix should have the following file attributes or later:
   Date        Time    Version     Size       File name           Platform
   -----------------------------------------------------------------------
   05/04/2000  04:53P  0.0.0.0000      3,059  Readme.txt          x86
   12/15/2000  12:04A  0.0.0.0000  4,588,692  OFF9MISC_Admin.msp  x86
   12/14/2000  09:19P  0.0.0.0000  2,380,816  OFF9MISC.msp        x86
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date        Time    Version     Size       File name           Platform
   -----------------------------------------------------------------------
   06/27/2000  01:17P  1.1.0.4130     49,152  Chapi3t1.dll        x86
   06/08/2000  02:14A  9.1.0.4207  1,843,246  Graph9.exe          x86
   05/05/2000  03:22P  9.0.0.4105    561,209  Msonsext.dll        x86
   08/30/2000  04:25P  9.0.0.4430  1,089,536  Msqry32.exe         x86
   09/06/2000  12:49P  9.0.0.4309  3,076,141  Ocp.dll             x86
   12/07/2000  08:33P  3.0.1.2       777,728  Photoed.exe         x86

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WORKAROUND

To work around this problem, use inches or pixels as the unit of measurement, instead of centimeters.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
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APPLIES TO
  • Microsoft Office 2000 Standard Edition, when used with:
    • Microsoft Windows Millennium Edition
  • Microsoft Photo Editor 3.01
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Keywords: 
kbgraphic kberrmsg kbbug kbfix kboffice2000sp3fix KB280116
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