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Installation error 0x800b0101: System Center 2012 Configuration Manager Service Pack 1 client
Article ID: 2801987 - View products that this article applies to.
The following error is logged in the Ccmsetup.log file when you install the System Center 2012 Configuration Manager Service Pack 1 client:
Couldn't verify 'C:\WINDOWS\ccmsetup\MicrosoftPolicyPlatformSetup.msi' authenticode signature. Return code 0x800b0101
Method 1Install the hotfix that is provided in this article before you install the System Center 2012 Configuration Manager Service Pack 1 client. This hotfix should be installed to all site servers. Click Hotfix download available in the beginning of this article to obtain this hotfix.
Note System Center 2012 Configuration Manager Service Pack 1 now includes hotfix 2801987. If you install System Center 2012 Configuration Manager Service Pack 1 by using media that you obtained on or after January 25, 2013, you do not have to install the hotfix that is described in this Microsoft Knowledge Base (KB) article.
Method 2Use Windows Update to install the following updates before you install the System Center 2012 Configuration Manager Service Pack 1 client:
This issue occurs because the MicrosoftPolicyPlatformSetup.msi file is signed with a digital certificate that does not have the proper timestamp attributes. Microsoft Security Advisory 2749665 has more information on this certificate issue.
Microsoft Security Advisory 2749665: Compatibility Issues Affecting Signed Microsoft Binaries
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
About this hotfixThis hotfix is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.
If the Hotfix download available button in the beginning of this article does not appear, contact Microsoft Customer Support Services to obtain the hotfix. Here is a complete list of Microsoft Customer Support Services telephone numbers and information about support costs
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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