Installation of App Controller to a Remote SQL Server fails with Exception Error Code: 0x80131500

Article ID: 2802110
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Symptoms

When you try to install App Controller to a Remote SQL server it fails, and if you look in the AppControllerSetupWizard.log file you see an error similar to the following:

Failed to register VSS writer.: Threw Exception.Type: Microsoft.SystemCenter.SetupFramework.SetupException, Exception Error Code: 0x80131500, Exception.Message: ErrorCode.VMMWriterRegistrationError

Cause

This can occur if the name of the SQL server starts with a number, or you specified the IP address of the SQL server rather than its name.

Resolution

The work around to this issue, install App Controller to a SQL server that does not have a name that begins with a number, or don't specify the server's IP address instead of its name.

You can also install SQL Server locally on the same server as the App controller server, or you can create an alias in DNS (CName record) for the SQL Server that doesn't begin with a number.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2802110 - Last Review: January 22, 2013 - Revision: 2.0
Keywords: 
KB2802110

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