XCLN: Offline Address Book Is Not Generated

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This article was previously published under Q280396

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SYMPTOMS

An Exchange 2000 server does not generate an offline Address Book.

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The system attendant is retrieving the list of offline address lists from the directory, and then trying to find the associated server name in its list of virtual machines. When it cannot find a virtual machine, it gives up on the entire list of offline Address Books. The result is that the offline Address Book is only generated if the directory happens to return the local server at the top of the list.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 (http://support.microsoft.com/kb/301378/EN-US/ ) XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version     Size        File name   
   -------------------------------------------------------------
   11/15/2000  01:45p  6.0:4418.27 2,933,008   Mad.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

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