You can't subscribe to a SharePoint Online RSS feed and track it in the Feeds section of Internet Explorer

Article ID: 2804550 - View products that this article applies to.

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Am I using Office 365 after the service upgrade?
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PROBLEM

When you try to subscribe to a Really Simple Syndication (RSS) feed from a Microsoft SharePoint Online site and track the feed in the Feeds section of Internet Explorer, you may experience one of the following symptoms: 
  • You're prompted to open the feed by using Microsoft Outlook.
  • You receive the following error message in Internet Explorer:
    The webpage cannot be displayed.

    Most likely cause:
    Some content or files on this webpage require a program that you don’t have installed.
Note In this scenario, the link that you click to subscribe to the feed begins with feeds:// and not https://. Additionally, the symptoms that are mentioned in this article may vary from those that you experience if you have an RSS reader installed on your system. 
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SOLUTION

To resolve this issue, take one of the following actions: 
  • If you're prompted to open the RSS feed in Outlook, track the feed by using Outlook.
  • In Internet Explorer, create a favorite to the feed page where the subscribe link exists.

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MORE INFORMATION

These issues occur after you receive the latest SharePoint Online service update.
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Still need help? Go to the Office 365 Community
(http://community.office365.com/)
website.
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Properties

Article ID: 2804550 - Last Review: February 27, 2013 - Revision: 3.0
Applies to
  • Microsoft Office 365 for enterprises (pre-upgrade)
  • Microsoft Office 365 for small businesses  (pre-upgrade)
  • Microsoft Office 365 for education  (pre-upgrade)
  • Microsoft SharePoint Online
Keywords: 
o365062011 pre-upgrade o365 o365e o365p o365a o365m KB2804550
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