WD2002: Unable to Close a Wizard with a Menu Command

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Article ID: 280551 - View products that this article applies to.
This article was previously published under Q280551
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SYMPTOMS

In Microsoft Word, when you click Mail Merge Wizard under Letters and Mailings on the Tools menu, the Mail Merge Wizard appears in the right pane of the document window. However, when you click Mail Merge Wizard a second time, this action does not close the wizard as you might expect.

CAUSE

When you start a feature by clicking a menu command, that feature is not turned off by clicking the menu command a second time.

RESOLUTION

To close a wizard or a dialog box in Word, click the Close button (X).

Properties

Article ID: 280551 - Last Review: February 28, 2014 - Revision: 1.2
APPLIES TO
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbmerge kbprb KB280551

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