Article ID: 280565 - Last Review: December 4, 2007 - Revision: 1.4

OFFXP: Office Shortcut Bar Buttons Remain After Office 2000 Programs Are Removed

View products that this article applies to.
This article was previously published under Q280565
Expand all | Collapse all

SYMPTOMS

When you upgrade Microsoft Office 2000 to Office XP, buttons for removed Office 2000 programs may unexpectedly remain on the Office Shortcut Bar.
Back to the top

CAUSE

This behavior occurs in the following situation:
  1. You customize the Office 2000 Shortcut Bar to display buttons for the Office programs that you want.
  2. You create a custom installation of Office XP with the following configuration:
  • You choose a new location for the installation of Office XP.

    -and-
  • You choose to remove the Office 2000 programs that are associated with the buttons on the Office Shortcut Bar.
Back to the top

WORKAROUND

To work around this issue, manually remove the buttons that you do not want from the Office Shortcut Bar. To do so, follow these steps:
  1. Right-click a blank portion of the Office Shortcut Bar.
  2. On the shortcut menu, click Customize.
  3. On the Buttons tab in the Customize dialog box, under Show these Files as Buttons, click to clear the program button check boxes that you do not want, and then click OK.
Notice that the buttons for the removed Office 2000 programs no longer appear on the Office Shortcut Bar.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Back to the top
APPLIES TO
  • Microsoft Office XP Developer Edition
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Professional with FrontPage
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Standard Edition for Students and Teachers
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition
Back to the top
Keywords: 
kbbug KB280565
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations