The Microsoft Edge Transport service (EdgeTransport.exe) may crash on a Microsoft Exchange Server 2010 Hub Transport server. Additionally, the following events are logged in the Application log:
Log Name: Application
Source: MSExchange Common
Date: Date
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Watson report about to be sent for process id: Process ID, with parameters: E12, Build Type, Version Number, edgetransport, M.E.Data.Storage, M.E.D.S.COWSentItems.GetMailboxSentItemsConfiguration, M.E.M.StoreDriver.FailFast+UnexpectedSubmissionException, XXXX, Version Number.
ErrorReportingEnabled: True
Log Name: Application
Source: MSExchange Store Driver
Date: Date
Event ID: 1009
Task Category: MSExchangeStoreDriver
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
The store driver encountered a poison message during message submission. The submission will be stopped for event ID on mailbox ID MDB ID. Exception is: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Exchange.Data.Storage.COWSentItems.GetMailboxSentItemsConfiguration(MailboxSession mailboxSession, Boolean isSendOnBehalfOf)
at Microsoft.Exchange.Data.Storage.COWSentItems.GroupOperation(COWSettings settings, IDumpsterItemOperations dumpster, COWTriggerAction operation, FolderChangeOperationFlags flags, StoreSession sourceSession, StoreSession destinationSession, StoreObjectId destinationFolderId, StoreObjectId[] itemIds, GroupOperationResult result, Boolean onBeforeNotification, CallbackContext callbackContext)
at Microsoft.Exchange.Data.Storage.COWSession.InternalFolderChangeItemGroup(List`1 clients, COWTriggerAction operation, FolderChangeOperationFlags flags, StoreSession destinationSession, StoreObjectId destinationFolderId, StoreObjectId[] itemIds, Boolean onBeforeNotification, CallbackContext callbackContext)
at Microsoft.Exchange.Data.Storage.COWSession.InternalBeforeFolderChange(COWTriggerAction operation, FolderChangeOperationFlags flags, StoreSession destinationSession, StoreObjectId sourceFolderId, StoreObjectId destinationFolderId, ICollection`1 itemIds, CallbackContext callbackContext)
at Microsoft.Exchange.Data.Storage.COWSession.OnBeforeFolderChange(FolderChangeOperation operation, FolderChangeOperationFlags flags, StoreSession sourceSession, StoreSession destinationSession, StoreObjectId sourceFolderId, StoreObjectId destinationFolderId, ICollection`1 itemIds, CallbackContext callbackContext)
at Microsoft.Exchange.Data.Storage.MailboxSession.OnBeforeFolderChange(FolderChangeOperation operation, FolderChangeOperationFlags flags, StoreSession sourceSession, StoreSession destinationSession, StoreObjectId sourceFolderId, StoreObjectId destinationFolderId, ICollection`1 itemIds, CallbackContext callbackContext)
at Microsoft.Exchange.Data.Storage.StoreSession.DoneWithMessage(Item item)
at Microsoft.Exchange.MailboxTransport.StoreDriver.MapiSubmissionItem.DoneWithMessage()
at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.<Submit>b__0()
at Microsoft.Exchange.MailboxTransport.StoreDriver.StorageExceptionHandler.RunUnderExceptionHandler(IMessageConverter converter, StoreDriverDelegate workerFunction)
at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemSubmitter.Submit()
at Microsoft.Exchange.MailboxTransport.StoreDriver.RpcSubmit.SubmitMessageImpl(SubmissionInfo submissionInfo).
This issue occurs because of a
System.NullReferenceException exception. The Edge Transport service checks the send item configurations during message submission. However, when multiple threads access protected data at the same time, an exception is thrown and the service crashes.
To resolve this issue, install the following update rollup:
2803727
(http://support.microsoft.com/kb/2803727/
)
Description of Update Rollup 1 for Exchange Server 2010 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2806602 - Last Review: May 30, 2013 - Revision: 1.0
Applies to
- Microsoft Exchange Server 2010 Service Pack 3, when used with:
- Microsoft Exchange Server 2010 Enterprise
- Microsoft Exchange Server 2010 Standard
| kbqfe kbfix kbsurveynew kbexpertiseinter KB2806602 |
