Error when you view a webpage that opens a JavaScript URL by using the "window.open" method in Internet Explorer 10 in Windows 7 and Windows Server 2008 R2

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Article ID: 2807920 - View products that this article applies to.
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Symptoms

Assume that you use Internet Explorer 10 on a computer that is running Windows 7 or Windows Server 2008 R2. You view a webpage that opens a JavaScript URL by using the window.open method in Internet Explorer 8 or Internet Explorer 9 document mode. In this situation, you receive the following error message:

No such interface supported.

Resolution

Security update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:
http://update.microsoft.com

Notes
  • This update was first included in the following security update:
    2792100 MS13-009: Cumulative Security Update for Internet Explorer: February 12, 2013
  • For more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft websites:
    http://www.microsoft.com/technet/security/current.aspx

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2807920 - Last Review: February 12, 2013 - Revision: 1.0
Applies to
  • Internet Explorer 10
Keywords: 
kbqfe kbfix kbbug kbexpertiseinter kbsurveynew kberrmsg KB2807920

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