Article ID: 280863 - Last Review: June 6, 2007 - Revision: 2.1 No shortcut key available for the IM Address box in an Outlook contactThis article was previously published under Q280863 SYMPTOMS
When you open a new contact in Microsoft Outlook, there is no shortcut key for gaining access to the IM Address box for the contact.
WORKAROUND
To work around this problem, press ALT+W to go to the Web page address box, and then press the TAB key to move to the IM Address box.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
You can identify a keyboard shortcut by noticing the underlined letter in the name of a box. For example, the letter "m" is underlined under Company name. When you press ALT+M, the focus moves to that box. Currently, the IM Address box has no underlined letter.
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